Beyoncé fans have been left frustrated after Ticketmaster experienced technical issues during the presale for her highly anticipated “Cowboy Carter Tour.”
The platform reportedly glitched, leaving thousands stuck in online queues, while those who managed to get through were met with shockingly high ticket prices.
The global superstar is set to bring her “Cowboy Carter Tour” to the UK and Europe in June, following a series of U.S. performances.
However, when presale tickets for Beyoncé’s London shows at Tottenham Hotspur Stadium went live, many fans were met with a donation request on top of the already insane ticket prices.
For those who managed to reach the checkout, the insane ticket prices left buyers shocked. Some fans reported seeing prices as high as £700 ($872) per ticket, with standing tickets costing more than £224 ($279).
One user expressed disbelief at the pricing, posting, “Public service announcement, those wanting to stand to see Beyoncé in London in June is going to set you back 224.85 BRITISH POUNDS.”
Others shared screenshots of ticket listings showing prices, prompting a widespread backlash against Ticketmaster’s controversial dynamic pricing model.
“When Beyoncé announced the ‘Cowboy Carter Tour’ I was like ‘it’s gonna be easy to get these tickets, mfs ain’t gonna go to a tour to listen to songs from an album they didn’t like,'” someone else began. “150,000 PEOPLE IN FRONT OF ME??? F-CK YOU MF, GIVE ME MY TICKETS, ITS CC TOUR FOR THOSE WHO LIKE CC.”
Others couldn’t help but point out the donation request from Ticketmaster.
“The damn cheek of Ticketmaster asking for donations towards world cancer day when the Beyoncé tickets are already £800,” one X user said.
“lol at Ticketmaster asking for a donation after I just dropped hundreds on a ticket for Beyoncé’s tour,” another said.
“Ticketmaster has nerve asking for a donation,” a third wrote.
“Not Ticketmaster asking for donation requests while checking out for Beyoncé tickets,” someone else expressed.
Despite Ticketmaster previously claiming that the site functioned properly, many users took to social media to vent their frustration, saying they couldn’t access tickets despite waiting for hours.