Global payment platform, PayPal, has appointed Enrique Lores as its next President and Chief Executive Officer to take over from Alex Chriss on March 1, 2026.
The appointment on Tuesday comes on a day the company released its fourth-quarter 2025 results that missed expectations across all key metrics.
PayPal’s revenue was reported at $8.68 billion, which was below the expected $8.79 billion.
PayPal, in a statement said the appointment was made because the company’s pace of change and execution was “not in line with the Board’s expectations” given broader market trends.
The Board cited the need for faster execution and more decisive action amidst intensifying competition and rapid technological change.
Lores joins PayPal after more than six years as President and CEO of HP Inc., where he led strategic transitions and expanded the business into services and future-of-work solutions.
In his first public statements as incoming CEO, Lores emphasised accelerating innovation, improving execution, and advancing PayPal’s role in the evolving digital commerce landscape.
- “The payments industry is changing faster than ever… PayPal sits at the centre of this change,” Lores said, highlighting emerging technologies, evolving regulation, and competition as factors reshaping the sector.
Paypal Board said it has a fundamental belief that the company’s long-term success is grounded in its global scale, data, and the strength of its consumer, merchant, and partner relationships, combined with the quality and speed of its execution.
