British Airways has launched its first flight equipped with high-speed satellite internet from Starlink, becoming the first airline in the United Kingdom to introduce the technology on board its aircraft.
The first connected flight, operated by a Boeing 787-8 aircraft, departed for Houston, United States, marking the start of the airline’s plan to offer fast and free Wi-Fi to passengers across its fleet.
The airline said customers in all cabins on the flight could access the internet from take-off to landing, allowing them to stream videos, browse online, work, or communicate during the journey.
Starlink uses a network of more than 10,000 satellites in low-Earth orbit to provide broadband internet service. The system can deliver download speeds of more than 500 megabits per second, making it one of the fastest in-flight connectivity options available.
Sean Doyle, chief executive of British Airways, described the launch as an important step in the airline’s effort to improve the passenger experience.
He said the company wanted to ensure travellers could stay connected whether they were flying for business or leisure, adding that the technology would significantly change how customers use the internet while flying.
The airline has begun installing the system on its Boeing 787-8 aircraft and said additional planes are already being prepared for the upgrade. Over the next two years, the company plans to install Starlink Wi-Fi across its entire fleet of more than 300 aircraft, covering both long-haul and short-haul flights.
Beyond passenger use, the airline said the high-speed connection will also allow cabin and flight crews to communicate more easily with teams on the ground in real time, helping operations run more smoothly.
The rollout forms part of a wider transformation programme at British Airways, which includes a £7 billion investment aimed at modernising the airline and improving services for travellers.
The investment plan also covers upgrades such as new lounge concepts in international airports and the use of artificial intelligence and other technologies to improve flight punctuality.
Starlink is operated by SpaceX and provides satellite broadband designed to support streaming, video calls and other high-data services, including in remote or hard-to-reach locations.
The launch signals growing competition among global airlines to offer faster and more reliable internet connections to passengers, as demand for connectivity during travel continues to rise.
